Effective Date: 25 May 2025

WeConnect UK (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our healthcare communications portal.

1. Information We Collect

We collect the following personal information:

• Name

• Email address

• Phone number

• IP address

• Payment information

• Cookies (basic functional only, no tracking technologies)

2. How We Collect Your Information

We gather information through:

• Contact forms on our website

• Account sign-ups

• Interactions with third-party services integrated into our system

• Functional cookies that support website performance

3. How We Use Your Information

Your information is used to:

• Provide and manage your access to our portal

• Communicate with you via email regarding our services and updates

• Process payments securely

• Maintain records in our internal systems (Salesforce, SafeHR, Slack)

• Respond to your inquiries and support requests

4. Sharing Your Information

We only share your information with trusted third parties as necessary to provide our services:

• Salesforce – for customer relationship management

• SafeHR – for human resources data handling

• Slack – for internal team communications

These providers are bound by confidentiality and data protection agreements.

5. Cookies and Tracking

We do not use tracking technologies. Only essential cookies are used to support the functionality of our site. You can manage cookie preferences via your browser settings.

6. Data Protection and Your Rights

As a UK-based service, we adhere to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your personal data

• Withdraw your consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

8. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

9. Contact Us

If you have any questions or concerns regarding your privacy or this policy, you can contact us at:

📧 Email: compliance@we-connect.uk

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.