Effective Date: 25 May 2025

These Terms and Conditions (“Terms”) govern your use of the WeConnect UK platform (“we”, “us”, or “our”). By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. About Us

WeConnect UK is a healthcare communications portal that enables secure and efficient communication across healthcare providers, professionals, and related stakeholders in the UK.

2. Eligibility

By using our services, you confirm that you are at least 18 years old and legally capable of entering into binding contracts.

3. User Accounts

To access certain features, you may need to register for an account. You agree to:

• Provide accurate and complete information

• Keep your login credentials secure

• Notify us immediately of any unauthorised access to your account

We reserve the right to suspend or terminate accounts that breach these Terms.

4. Acceptable Use

You agree not to:

• Use the platform for unlawful, fraudulent, or harmful purposes

• Transmit or upload any harmful code or content

• Interfere with or disrupt the platform’s operation

• Access or attempt to access accounts other than your own

5. Data Protection and Privacy

We take your privacy seriously. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal data.

By using the platform, you agree that your data may be processed in accordance with our Privacy Policy and shared with authorised third-party service providers (e.g., Salesforce, SafeHR, Slack).

6. Payment and Subscription (if applicable)

If our services require payment:

• Fees will be clearly stated at the point of purchase

• Payments are processed securely via third-party providers

• We reserve the right to change pricing with reasonable notice

7. Intellectual Property

All content, branding, logos, and software on the platform are owned by or licensed to WeConnect UK. You may not copy, distribute, or reproduce any part of the platform without written permission.

8. Availability of Services

We aim to provide continuous access to our platform, but we do not guarantee it will always be available or error-free. We may suspend or withdraw the platform at any time for maintenance or security reasons.

9. Limitation of Liability

To the extent permitted by law, WeConnect UK shall not be liable for any:

• Loss of data, business, revenue, or profits

• Indirect, incidental, or consequential losses

• Issues arising from third-party platforms or services

Our liability is limited to the amount you have paid us (if any) in the 12 months prior to any claim.

10. Termination

We reserve the right to suspend or terminate your access to the platform at any time if you violate these Terms. You may also terminate your account by contacting us at compliance@we-connect.uk.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

For questions about these Terms, please contact:

📧 Email: compliance@we-connect.uk

13. Changes to These Terms

We may update these Terms from time to time. We will notify users of significant changes and update the effective date above.